If you believe your Toyota Tacoma has a safety-related defect that could cause a crash, personal injury, or death, report the matter promptly to the National Highway Traffic Safety Administration (NHTSA). Toyota Motor Sales, U.S.A., Inc. should also be notified by calling its toll-free number at 1-800-331-4331.
When NHTSA receives multiple complaints involving a similar safety concern, the agency may begin an investigation. If the investigation determines that a safety defect affects a group of vehicles, NHTSA may require a recall and remedy campaign. NHTSA, however, does not resolve individual disputes or service concerns between an owner, a Toyota dealer, and Toyota Motor Sales, U.S.A., Inc.
To report a safety concern directly to NHTSA, call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153), or visit http://www.
safercar.gov. Written correspondence may also be sent to: Administrator, NHTSA, 1200 New Jersey Ave. SE., Washington, DC 20590. The same federal resource provides additional information concerning motor vehicle safety at http://www.
safercar.gov.
Reporting safety defects for Canadian owners
Canadian Toyota Tacoma owners who need to report a safety-related defect to Transport Canada, Defects Investigations and Recalls, can call the toll-free hotline at 1-800-333-0510. Reports may also be mailed to Transport Canada - ASFAD, 330 Sparks Street, Ottawa, ON, K1A 0N5, or submitted electronically using the online reporting form available at https://www.tc.gc.ca/recalls.
