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Opel Insignia B 2018-2022 Owners Manual: OnStar Services

Emergency

Emergency Services require an active, OnStar service plan (excludes Basic Plan). With Automatic Crash Response, built-in sensors can automatically alert a specially trained OnStar Advisor who is immediately connected in to the vehicle to help.

Press an OnStar Advisor who can contact for a priority connection to an OnStar Advisor who can contact emergency service providers, direct them to your exact location, and relay important information.

With OnStar Crisis Assist, specially trained Advisors are available 24 hours a day, 7 days a week, to provide a central point of contact, assistance, and information during a crisis.

With Roadside Assistance, Advisors can locate a nearby service provider to help with a flat tire, a battery jump, or an empty gas tank.

Security

If equipped, OnStar provides these services:

Theft Alarm Notification

If equipped, if the doors are locked and the vehicle alarm sounds, a notification by text, e-mail, or phone call will be sent. If the vehicle is stolen, an OnStar Advisor can work with authorities to recover the vehicle.

Navigation

OnStar navigation requires a specific OnStar service plan.

Press directions or have them sent to the to receive Turn-by-Turn directions or have them sent to the vehicle's navigation screen, if equipped.

Turn-by-Turn Navigation

1. Press Advisor. to connect to an Advisor.

2. Request directions to be downloaded to the vehicle.

3. Follow the voice-guided commands.

Using Voice Commands During a Planned Route

Functionality of the Voice Command button may vary by vehicle and region. For some vehicles, press to open the OnStar app on the to open the OnStar app on the infotainment display. For other vehicles press Cancel Route as follows.

Cancel Route

1. Press . System responds: "OnStar ready," then a tone.

2. Say "Cancel route." System responds: "Do you want to cancel directions?"

3. Say "Yes." System responds: "OK, request completed, thank you, goodbye."

Route Preview

1. Press . System responds: "OnStar ready," then a tone.

2. Say "Route preview." System responds with the next three maneuvers.

Repeat

1. Press . System responds: "OnStar ready," then a tone.

2. Say "Repeat." System responds with the last direction given, then responds with "OnStar ready," then a tone.

Get My Destination

1. Press . System responds: "OnStar ready," then a tone.

2. Say "Get my destination." System responds with the address and distance to the destination, then responds with "OnStar ready," then a tone.

Send Destination to Vehicle

Directions can be sent to the vehicle's navigation screen, if equipped.

Press download directions to the vehicle's, then ask the Advisor to download directions to the vehicle's navigation system, if equipped. After the call ends, the navigation screen will provide prompts to begin driving directions. Routes that are sent to the navigation screen can only be canceled through the navigation system.

Connections

The following OnStar services help with staying connected.

Ensuring Security

OnStar Wi-Fi Hotspot (If Equipped)

The vehicle may have a built-in Wi-Fi hotspot that provides access to the Internet and web content at 4G LTE speed. Up to seven mobile devices can be connected. A data plan is required. Use the in-vehicle controls only when it is safe to do so.

1. To retrieve Wi-Fi hotspot information, press the OnStar app on the to open the OnStar app on the infotainment display, then select Wi-Fi Hotspot. On some vehicles, touch Wi-Fi or Settings on the screen.

2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID), password, and on some vehicles, the connection type (no Internet connection, 3G, 4G, 4G LTE), and signal quality (poor, good, excellent).

3. To change the SSID or password, press 1-888-4ONSTAR to connect or call 1-888-4ONSTAR to connect with an Advisor. On some vehicles, the SSID and password can be changed in the Wi-Fi Hotspot menu.

After initial set-up, your vehicle's Wi-Fi hotspot will connect automatically to your mobile devices. Manage data usage by turning Wi-Fi on or off on your mobile device, by using the myOpel mobile app, or by contacting an OnStar Advisor. On some vehicles, Wi-Fi can also be managed from the Wi-Fi Hotspot menu.

MyOpel Mobile App (If Available)

Download the myOpel mobile app to compatible Apple and Android smartphones. Opel users can access the following services from a smartphone:

An active OnStar service, compatible device, factory-installed remote start, and power locks are required. Data rates apply. See www.onstar.com for details and system limitations.

Remote Services

Contact an OnStar Advisor to unlock the doors or sound the horn and flash the lamps.

OnStar AtYourService

OnStar Advisors can provide offers from restaurants and retailers on your route, help locate hotels, or book a room. These services vary by market.

OnStar Hands-Free Calling

Make and receive calls with the built-in wireless calling service, which requires available minutes.

Functionality of the Voice Command button may vary by vehicle and region. For some vehicles, press to open the OnStar app on the to open the OnStar app on the infotainment display, then select Hands-Free calling. For other vehicles press Make a Callas follows.

Make a Call

1. Press . System responds: "OnStar ready."

2. Say "Call." System responds: "Call. Please say the name or number to call."

3. Say the entire number without pausing, including a "1" and the area code. System responds: "OK, calling."

Calling 911 Emergency

1. Press . System responds: "OnStar ready."

2. Say "Call." System responds: "Call. Please say the name or number to call."

3. Say "911" without pausing.

System responds: "911."

4. Say "Call." System responds: "OK, dialing 911."

Retrieve My Number

1. Press . System responds: "OnStar ready."

2. Say "My number." System responds: "Your OnStar Hands-Free Calling number is," then says the number.

End a Call

Press ended.. System responds: "Call ended."

Verify Minutes and Expiration

Press and say "Minutes" then "Verify" to check how many minutes remain and their expiration date.

Diagnostics

By monitoring and reporting on the vehicle's key systems, OnStar Advanced Diagnostics provides a way to keep up on maintenance.

Capabilities vary by model. See www.onstar.com for details and system limitations. Message and data rates may apply.

Advanced Diagnostics requires an active OnStar paid service plan, e-mail address on file, and enrollment in Advanced Diagnostics.

Includes:

OnStar Overview
Voice Command Button   Blue OnStar Button   Red Emergency Button This vehicle may be equipped with a comprehensive, in-vehicle system that can connect to an OnStar Advisor for Emergency, S ...

OnStar Additional Information
OnStar Smart Driver OnStar Smart Driver provides information about driving behavior to help maximize overall vehicle performance, reduce wear and tear, and enhance fuel efficiency. An Insurance Discou ...

Other materials:

Problem Symptoms Table
PROBLEM SYMPTOMS TABLE HINT: Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each sy ...

Diagnostic Trouble Code Chart
DIAGNOSTIC TROUBLE CODE CHART Air Conditioning System DTC Code Detection Item Memory See page B1411/11 Room Temperature Sensor Circuit Memorized (4 seconds or more) B1412/12 ...

Installation
INSTALLATION PROCEDURE 1. SET NO. 1 CYLINDER TO TDC/COMPRESSION 2. INSTALL CAMSHAFT TIMING GEAR BOLT NOTICE: There are different types of camshaft timing gear bolts. Make sure to check the identification mark to determine the tightening torque. *a Identification Ma ...

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