Toyota Tacoma manuals

Toyota Tacoma 2015-2018 Service Manual: Operation Check

OPERATION CHECK

1. CHECK PANEL & STEERING SWITCH

HINT:

  • The radio and display receiver assembly panel switches and steering switches are checked in the following procedure.
  • Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.

(a) Enter diagnostic mode (See page (b) Select "Function Check/Setting" from the "Service Menu" screen. ).

(b) Select "Function Check/Setting" from the "Service Menu" screen.

(c) Select "Panel & Steering Switch" from the "Function Check/Setting I" screen.

(c) Select "Panel & Steering Switch" from the "Function Check/Setting I" screen.

(d) Panel & Steering Switch Check Mode

(d) Panel & Steering Switch Check Mode

Screen Description

Display

Content

*a: Switch condition

"Pushed" is displayed when any switch is pushed

*b: Number of switches pushed

  • Number of switches pushed at once is displayed
  • If more than 3 switches are pushed at once, "More than 3" is displayed

*c: Rotary switch direction

Direction of rotary switch is displayed

(1) Operate each switch and check that the switch conditions are correctly displayed.

NOTICE:

When the "SETUP"*1 or "APPS"*2 switch is pressed and held for 3 seconds or more, diagnostic mode will be canceled.

  • *1: w/o SDARS System
  • *2: w/ SDARS System

2. CHECK TOUCH SWITCH

HINT:

  • The touch switches on the screen are checked in the following procedure.
  • Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.

(a) Enter diagnostic mode (See page (b) Select "Function Check/Setting" from the "Service Menu" screen. ).

(b) Select "Function Check/Setting" from the "Service Menu" screen.

(c) Select "Touch Switch" from the "Function Check/Setting I" screen.

(c) Select "Touch Switch" from the "Function Check/Setting I" screen.

(d) Touch Switch Check

(d) Touch Switch Check

(1) Touch the display anywhere in the open area to perform the check when the

(1) Touch the display anywhere in the open area to perform the check when the "Touch Switch Check" screen is displayed.

HINT:

  • A "+" mark is displayed where the display is touched.
  • The "+" mark remains on the display even after the finger is removed.

3. CHECK MICROPHONE & VOICE RECOGNITION

HINT:

  • The microphone and microphone input level are checked in the following procedure.
  • Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.

(a) Enter diagnostic mode (See page (b) Select "Function Check/Setting" from the "Service Menu" screen. ).

(b) Select "Function Check/Setting" from the "Service Menu" screen.

(c) Select "Microphone Check" from the "Function Check/Setting I" screen.

(c) Select "Microphone Check" from the "Function Check/Setting I" screen.

(d) Microphone & Voice Recognition Check

(d) Microphone & Voice Recognition Check

Screen Description

Display

Content

*a: Microphone input level meter

Monitors the microphone input level every 0.1 seconds and displays the results in 8 different levels.

(1) When speaking into the microphone, check that the microphone input level meter changes according to the input level.

HINT:

The microphone is active at all times when this screen is displayed.

4. CHECK VEHICLE SIGNALS

HINT:

  • Vehicle signals received by the radio and display receiver assembly are checked in the following procedure.
  • Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.

(a) Enter diagnostic mode (See page (b) Select "Function Check/Setting" from the "Service Menu" screen. ).

(b) Select "Function Check/Setting" from the "Service Menu" screen.

(c) Select "Vehicle Signal" from the "Function Check/Setting I" screen.

(c) Select "Vehicle Signal" from the "Function Check/Setting I" screen.

(d) Vehicle Signal Check Mode

(d) Vehicle Signal Check Mode

Screen Description

Display

Content

Battery

Battery voltage is displayed.

IG

Ignition switch ON/OFF state is displayed.

PKB

Parking brake OFF state is displayed.

REV

Reverse signal OFF state is displayed.

SPEED

Vehicle speed is displayed in km/h.

TAIL

Tail signal (Light control switch) ON/OFF state is displayed.

ADIM/TCAN

Brightness state DIM (with)/BRIGHT (without) is displayed.

HINT:

  • Only items sending vehicle signals will be displayed.
  • This screen displays vehicle signals input to the radio and display receiver assembly.
  • This screen is updated once per second when vehicle input signals change.

(1) When the "Vehicle Signal Check Mode" screen is displayed, check all the vehicle signal conditions.

5. CHECK HANDS-FREE VOICE QUALITY AND VOLUME SETTING

HINT:

  • The hands-free volume of a "Bluetooth" compatible phone can be adjusted using the following procedure.
  • Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.

(a) Enter diagnostic mode (See page (b) Select "Function Check/Setting" from the "Service Menu" screen. ).

(b) Select "Function Check/Setting" from the "Service Menu" screen.

(c) Select "HF Voice Quality Setting" from the "Function Check/Setting I" screen.

(c) Select "HF Voice Quality Setting" from the "Function Check/Setting I" screen.

(d) Hands-Free Voice Quality Setting

(d) Hands-Free Voice Quality Setting

Text in Illustration

*a

Numeric Keypad

*b

Setting Button

*c

Reset Button

(1) If necessary, refer to the table below to adjust the voice quality type with the numeric keypad.

(2) When adjusting the settings, use the number pad on the screen to input the voice quality type according to the table.

Settings

Parameter

Target Phenomenon

Voice Quality Type

Positive Effect of Changing Voice Quality

Negative Effect of Changing Voice Quality

A

(Noise)

The other party hears background noise when listening to your voice.

1000

The amount of background noise the other party hears when listening to your voice is reduced.

The volume of voice the other party hears when listening to your voice may temporarily drop.

B

(Noise)

The other party hears a lot of background noise when listening to your voice.

2000

The amount of background noise the other party hears when listening to your voice is sharply reduced.

The volume of voice the other party hears when listening to your voice may temporarily drop.

C

(Echo)

The other party hears weak echoes.

0100

The amount of echo is reduced (low level).

Sound quality of the other party deteriorates (low level).

D

(Echo)

The other party hears strong echoes.

0200

The amount of echo is reduced (high level).

Sound quality of the other party deteriorates (high level).

Settings (When Multiple Phenomenon Occurred)

Parameter

Target Phenomenon

Voice Quality Type

Positive Effect of Changing Voice Quality

Negative Effect of Changing Voice Quality

A+C

The other party hears background noise and weak echoes when listening to your voice.

1100

  • The amount of background noise the other party hears when listening to your voice is reduced.
  • The amount of echo is reduced (low level).
  • The volume of voice may drop temporarily.
  • Sound quality of the other party deteriorates (low level).

A+D

The other party hears background noise and strong echoes when listening to your voice.

1200

  • The amount of background noise the other party hears when listening to your voice is reduced.
  • The amount of echo is reduced (high level).
  • The volume of voice may drop temporarily.
  • Sound quality of the other party deteriorates (high level).

B+C

The other party hears a lot of background noise and weak echoes when listening to your voice.

2100

  • The amount of background noise the other party hears when listening to your voice is sharply reduced.
  • The amount of echo is reduced (low level).
  • The volume of voice may drop temporarily.
  • Sound quality of the other party deteriorates (low level).

B+D

The other party hears a lot of background noise and strong echoes when listening to your voice.

2200

  • The amount of background noise the other party hears when listening to your voice is sharply reduced.
  • The amount of echo is reduced (high level).
  • The volume of voice may drop temporarily.
  • Sound quality of the other party deteriorates (high level).

HINT:

  • The default value is "0000".
  • Settings will be applied when the setting button is selected.
  • If voice quality type values that are not in the table are input, the setting will not be applied and a positive effect may not be gained.
  • If the quality of phone calls decreases due to the changed settings, return the settings to "0000" by pressing the "INIT" switch.

6. CHECK UNIT VERSION INFORMATION

HINT:

Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.

(a) Enter diagnostic mode (See page (b) Select "Service Information" from the "Service Menu" screen. ).

(b) Select "Service Information" from the "Service Menu" screen.

(c) Select "Version Information" from the "Service Information" screen.

(c) Select "Version Information" from the "Service Information" screen.

(d) Press the "Push" switch.

(d) Press the "Push" switch.

(e) Unit Version Information

(e) Unit Version Information

Screen Description

Display

Content

*a: Device name

Target device

*b: Manufacturer name

Manufacturer of the ECU (target device)

*c: Component name

Component name of the ECU (target device)

*d: Version

Version of the ECU (target device)

HINT:

Depending on the manufacturer, some component names and versions will be displayed differently.

7. CHECK SPEAKER

HINT:

  • This function is used when checking the speaker wiring and whether the speakers are functioning properly.
  • Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.

(a) Turn audio mode on and play any audio source.

HINT:

This audio source will be used for the speaker check.

(b) Enter diagnostic mode (See page (c) Select "Failure Diagnosis" from the "Service Menu" screen. ).

(c) Select "Failure Diagnosis" from the "Service Menu" screen.

(d) Select "System Check" from the "Failure Diagnosis" screen.

(d) Select "System Check" from the "Failure Diagnosis" screen.

(e) Select "SPCheck ON" from the "System Check Mode" screen.

(e) Select "SPCheck ON" from the "System Check Mode" screen.

(f) Check the speaker wiring and check that the speakers are functioning properly.

(f) Check the speaker wiring and check that the speakers are functioning properly.

HINT:

  • Check that each speaker outputs sound from the selected audio source properly.
  • "SPCheck OFF" is displayed during the speaker check.
  • Sound can be heard from the speakers around the vehicle in order beginning from a speaker on the front side.
  • More than one speaker may sound simultaneously depending on the speaker wiring.

(g) Sound stops when any of the following conditions are met:

(1) "SPCheck OFF" is selected.

(2) The ignition switch is turned off.

(3) Diagnostic mode is turned off.

(4) The screen is changed to another screen

(5) Audio mode is turned off.

8. CHECK SOFTWARE ERROR HISTORY

HINT:

This function is used to check the cause when the radio and display receiver assembly screen is blacked out.

(a) Check Software Error History.

(1) Connect the Techstream to the DLC3.

(2) Turn the ignition switch to ON.

(3) Turn the Techstream on.

(4) Enter the following menus: Body Electrical / Navigation System / Utility / Software Error History.

(5) When an item is stored for Software Error History, record it before repairing the radio and display receiver assembly.

Software Error History Screen Description

Error Description

Trigger

Detail

Software Reset

Navi Microcomputer

Hexadecimal Number

Audio Microcomputer

CAN Microcomputer

No Video Signal

Front Monitor

Rear Monitor

MOST Cold Restart

Always

HINT:

  • Software Error History can store up to 5 history data items. If a new software error occurs when 5 data items have already been stored, the oldest data is cleared and the new data is stored.
  • If an error that is unsupported by the Techstream occurs, a "-" is displayed for the display items.

(b) Clear Software Error History.

(1) When DTCs are cleared using any of the following operations, Software Error History will be cleared as well (See page ).

  • Cleared using the Techstream.
  • Cleared using the system check mode screen.
  • Cleared using the unit check mode screen.

9. CHECK OPTICAL DISC ERROR HISTORY

HINT:

This function is used to check the cause of an optical disc error.

(a) Check Optical Disc Error History.

(1) Connect the Techstream to the DLC3.

(2) Turn the ignition switch to ON.

(3) Turn the Techstream on.

(4) Enter the following menus: Body Electrical / Navigation System / Utility / Optical Disc Error History.

(5) When an item is stored for Optical Disc Error History, record it before proceeding with troubleshooting.

Optical Disc Error History Screen Description

Display

Content

Error Type

Displays the type of error.

Device

Displays the malfunctioning device.

Date

Displays the date and time that the malfunction occurred.

"Error Type" Screen Description

Error Type

Detection Condition

Action

Read Error

When a disc read error occurs.

Proceed to next suspected area shown in Problem Symptoms Table (See page )

Disc damaged/upside down/dirty

When it is determined that any of the following is the cause of the disc read error:

  • The disc cannot be read.
  • The disc cannot be read because of dirt or scratches.
  • The disc cannot be read because it is inserted upside down.

Cannot determine disc type

An unsuitable disc is inserted.

DPS error

When an error occurs while decoding MP3/WMA/AAC files.

Some files are corrupt

  • When MP3/WMA/AAC files cannot be played back because they are unsupported.
  • Even though the file extensions are MP3, WMA or AAC files cannot be played back because the header information cannot be read.

Some files cannot be found

  • When a disc without music data is played back.
  • When there are no playable MP3/WMA/AAC files.

Copy protection violation

When a file with copyright protection that cannot be played back is played back.

"Device" Screen Description

Device

Component

DVD-P

Not available

CD-P

Radio and display receiver assembly

R-Seat DVD-P

Not available

HINT:

  • Optical Disc Error History can store up to 7 history data items. If a new optical disc error occurs when 7 data items have already been stored, the oldest data is cleared and the new data is stored.
  • If an error that is unsupported by the Techstream occurs, a "-" or blank is displayed for the display items.

(b) Clear Optical Disc Error History.

(1) When DTCs are cleared using any of the following operations, Optical Disc Error History will be cleared as well (See page ).

  • Cleared using the Techstream.
  • Cleared using the system check mode screen.
  • Cleared using the unit check mode screen.

10. CHECK VIDEO DEVICE CONNECTION CHECK

HINT:

  • This function is used to detect disconnection of the video devices.
  • In order to inspect the RSE, a disc should be inserted into the radio and display receiver assembly.

(a) Check Video Device Connection Check.

(1) Connect the Techstream to the DLC3.

(2) Turn the ignition switch to ON.

(3) Turn the Techstream on.

(4) Enter the following menus: Body Electrical / Navigation System / Utility / Video Device Connection Check.

(5) When an item is stored for Video Device Connection Check, record it before proceeding with troubleshooting.

HINT:

  • DTCs are stored when errors are detected.
  • Depending on the vehicle, some of the items are not displayed on the "Error Detected Image Line (Type)" screen. Video Device Connection Check Screen Description

    Error Detected Image Line (Type)

    Areas to be Checked

    H/U - > Separate Display (GVIF)

    Not available

    H/U - > Full RSE (GVIF)

    Not available

    RSE - > Seat Back Display RH (GVIF)

    Not available

    RSE - > Seat Back Display LH (GVIF)

    Not available

    Rear Camera - > H/U (NTSC)

    NTSC video signal between the radio and display receiver assembly and rear television camera assembly

    IPA/BGM/PVM ECU - > Separate Display (GVIF)

    Not available

    IPA/BGM/PVM ECU - > H/U (NTSC)

    Not available

    IPA/BGM/PVM ECU - > H/U (GVIF)

    Not available

(b) Clear Video Device Connection Check.

(1) When DTCs are cleared using any of the following operations, Video Device Connection Check will be cleared as well (See page ). ).

  • Cleared using the Techstream.
  • Cleared using the system check mode screen.
  • Cleared using the unit check mode screen.

11. CHECK "Bluetooth" CONNECTION HISTORY

HINT:

This function is used to check the connection history when the connection between the radio and display receiver assembly and a "Bluetooth" device is unstable.

(a) Check "Bluetooth" Connection History.

HINT:

  • "Bluetooth" Connection History displays data stored in the internal memory of the ECU, such as the date a "Bluetooth" connection was attempted and the progress of a "Bluetooth" connection.
  • By checking "Bluetooth" Connection History, the date, cause, etc. of a "Bluetooth" device failing to register or connect can be analyzed.
  • "Bluetooth" connection history indicates the estimated cause of a malfunction, but does not determine it. Therefore, checking "Bluetooth" Connection History may not improve the problem.
  • Performing inspection using the Techstream before recording the "Bluetooth" Connection History may clear the operation history.

(1) Connect the Techstream to the DLC3.

(2) Turn the ignition switch to ON.

(3) Turn the Techstream on.

(4) Enter the following menus: Body Electrical / Navigation System / Utility / "Bluetooth" Connection History.

(5) When an item is stored for "Bluetooth" Connection History, record it before proceeding with troubleshooting.

"Bluetooth" Connection History Screen Description

Item

Content

Occurrence Start Date/ Time

Date and time of "Bluetooth" connection are displayed.

Occurrence End Date/Time

Date and time of "Bluetooth" disconnection are displayed.

History Type

Type of "Bluetooth" Connection History is displayed.

Result

"Bluetooth" connection result is displayed.

Contents

"Bluetooth" connection status is displayed.

"Bluetooth" Address

"Bluetooth" device address is displayed.

Continuance Time

The number of retries when "Bluetooth" connection was performed is displayed.

History Type: ACC ON

Result

Contents

Detail

Areas to be Checked

-

-

Ignition switch ACC

-

History Type: Registration

Result

Contents

Detail

Areas to be Checked

Success (HFP)

No Error

"Bluetooth" device was registered as a hands-free device properly.

-

Success (AVP)

No Error

"Bluetooth" device was registered as a "Bluetooth" audio device properly.

-

Failure

Time Out

Could not perform "Bluetooth" connection properly.

  • Check that the "Bluetooth" device is in the cabin.
  • Check that the "Bluetooth" device is not connected to another device using the "Bluetooth" connection.
  • Restart the "Bluetooth" device and operate it again.

Authentication Error

Wrong PIN code was input for PIN code verification.

Perform "Bluetooth" device registration again. (Input PIN code correctly.)

Did not select the confirmation button even though a passkey was displayed.

Perform "Bluetooth" device registration again. (When a passkey is displayed, select the confirmation button.)

A verification error occurred between the radio and display receiver assembly and "Bluetooth" device.

Restart the radio and display receiver assembly and "Bluetooth" device, and operate them again.

ACL Link Disconnection

"Bluetooth" connection was disconnected by operating the "Bluetooth" device.

Perform "Bluetooth" device registration again.

"Bluetooth" connection could not be established due to wave interference around the vehicle.

Check for wave interference and perform "Bluetooth" device registration again.

"Bluetooth" device was outside the communication area.

Bring the "Bluetooth" device near the radio and display receiver assembly and perform "Bluetooth" device registration again.

"Bluetooth" setting on the "Bluetooth" device was off.

Change the "Bluetooth" setting to on and perform "Bluetooth" device registration again.

"Bluetooth" device was off.

Turn the "Bluetooth" device on and perform "Bluetooth" device registration again.

A malfunction occurred in the "Bluetooth" device.

Restart the "Bluetooth" device and operate it again.

Memory Write Failure

"Bluetooth" device information could not be stored in the radio and display receiver assembly.

Perform "Bluetooth" device registration again.

Other Error

An error other than above occurred.

After turning the ignition switch off and back to ON again, perform "Bluetooth" device registration again.

Cancel

No Error

Registration was suspended by operating the radio and display receiver assembly or "Bluetooth" device.

-

History Type: Connection

Result

Contents

Detail

Areas to be Checked

  • Auto Connect Success (HFP)
  • Manual Connect Success (HFP)

No Error

"Bluetooth" device was connected as a hands-free device properly.

-

  • Auto Connect Failure (HFP)
  • Manual Connect Failure (HFP)

Time Out

Could not perform "Bluetooth" connection properly.

  • Check that the "Bluetooth" device is in the cabin.
  • Check that the "Bluetooth" device is not connected to another device using the "Bluetooth" connection.
  • Restart the "Bluetooth" device and operate it again.

Authentication Error

Verification of authentication key between the radio and display receiver assembly and "Bluetooth" device failed.

If "Bluetooth" connection failed again even though the "Bluetooth" connection was performed, perform registration again.

A verification error occurred between the radio and display receiver assembly and "Bluetooth" device.

Restart the radio and display receiver assembly and "Bluetooth" device, and operate them again.

Page Time Out

Could not find a "Bluetooth" device near the radio and display receiver assembly.

Bring the "Bluetooth" device near the radio and display receiver assembly and perform "Bluetooth" connection again.

"Bluetooth" connection could not be established due to wave interference around the vehicle.

Check for wave interference and perform "Bluetooth" connection again.

"Bluetooth" device was outside the communication area.

Bring the "Bluetooth" device near the radio and display receiver assembly and perform "Bluetooth" connection again.

"Bluetooth" setting on the "Bluetooth" device was off.

Change the "Bluetooth" setting to on and perform "Bluetooth" connection again.

"Bluetooth" device was off.

Turn the "Bluetooth" device on and perform "Bluetooth" connection again.

A malfunction occurred in the "Bluetooth" device.

Restart the "Bluetooth" device and operate it again.

History Type: Connection

Result

Contents

Detail

Areas to be Checked

  • Auto Connect Failure (HFP)
  • Manual Connect Failure (HFP)

ACL Link Disconnection

"Bluetooth" connection was disconnected by operating the "Bluetooth" device.

Perform "Bluetooth" connection again.

"Bluetooth" connection could not be established due to wave interference around the vehicle.

Check for wave interference and perform "Bluetooth" connection again.

"Bluetooth" device was outside the communication area.

Bring the "Bluetooth" device near the radio and display receiver assembly and perform "Bluetooth" connection again.

"Bluetooth" setting on the "Bluetooth" device was off.

Change the "Bluetooth" setting to on and perform "Bluetooth" connection again.

"Bluetooth" device was off.

Turn the "Bluetooth" device on and perform "Bluetooth" connection again.

A malfunction occurred in the "Bluetooth" device.

Restart the "Bluetooth" device and operate it again.

SDP Error

HFP was disabled on the "Bluetooth" device.

Enable HFP on the "Bluetooth" device and perform "Bluetooth" connection again.

"Bluetooth" device which operation had not been confirmed was used.

Check that the "Bluetooth" device is hands-free compatible and its operation has been confirmed (See page ).

Other Error

An error other than above occurred.

After turning the ignition switch off and back to ON again, perform "Bluetooth" device registration again.

Manual Connect Cancel (HFP)

No Error

Connection was interrupted by operating the radio and display receiver assembly or "Bluetooth" device.

-

History Type: Connection

Result

Contents

Detail

Areas to be Checked

  • Auto Connect Success (AVP)
  • Manual Connect Success (AVP)

No Error

"Bluetooth" device was connected as a "Bluetooth" audio device properly.

-

  • Auto Connect Failure (AVP)
  • Manual Connect Failure (AVP)

Time Out

Could not perform "Bluetooth" connection properly.

  • Check that the "Bluetooth" device is in the cabin.
  • Check that the "Bluetooth" device is not connected to another device using the "Bluetooth" connection.
  • Restart the "Bluetooth" device and operate it again.

Authentication Error

Verification of authentication key between the radio and display receiver assembly and "Bluetooth" device failed.

If "Bluetooth" connection failed again even though the "Bluetooth" connection was performed, perform registration again.

A verification error occurred between the radio and display receiver assembly and "Bluetooth" device.

Restart the radio and display receiver assembly and "Bluetooth" device, and operate them again.

Page Time Out

Could not find a "Bluetooth" device near the radio and display receiver assembly.

Bring the "Bluetooth" device near the radio and display receiver assembly and perform "Bluetooth" connection again.

"Bluetooth" connection could not be established due to wave interference around the vehicle.

Check for wave interference and perform "Bluetooth" connection again.

"Bluetooth" device was outside the communication area.

Bring the "Bluetooth" device near the radio and display receiver assembly and perform "Bluetooth" connection again.

"Bluetooth" setting on the "Bluetooth" device was off.

Change the "Bluetooth" setting to on and perform "Bluetooth" connection again.

"Bluetooth" device was off.

Turn the "Bluetooth" device on and perform "Bluetooth" connection again.

A malfunction occurred in the "Bluetooth" device.

Restart the "Bluetooth" device and operate it again.

History Type: Connection

Result

Contents

Detail

Areas to be Checked

  • Auto Connect Failure (AVP)
  • Manual Connect Failure (AVP)

ACL Link Disconnection

"Bluetooth" connection was disconnected by operating the "Bluetooth" device.

Perform "Bluetooth" connection again.

"Bluetooth" connection could not be established due to wave interference around the vehicle.

Check for wave interference and perform "Bluetooth" connection again.

"Bluetooth" device was outside the communication area.

Bring the "Bluetooth" device near the radio and display receiver assembly and perform "Bluetooth" connection again.

"Bluetooth" setting on the "Bluetooth" device was off.

Change the "Bluetooth" setting to on and perform "Bluetooth" connection again.

"Bluetooth" device was off.

Turn the "Bluetooth" device on and perform "Bluetooth" connection again.

A malfunction occurred in the "Bluetooth" device.

Restart the "Bluetooth" device and operate it again.

SDP Error

AVP was disabled on the "Bluetooth" device.

Enable AVP on the "Bluetooth" device and perform "Bluetooth" connection again.

"Bluetooth" device which operation had not been confirmed was used.

Check that the "Bluetooth" device is "Bluetooth" audio compatible and its operation has been confirmed (See page ). ).

Other Error

An error other than above occurred.

After turning the ignition switch off and back to ON again, perform "Bluetooth" device registration again.

Manual Connect Cancel (AVP)

No Error

Connection was interrupted by operating the radio and display receiver assembly or "Bluetooth" device.

-

History Type: Disconnection

Result

Contents

Detail

Areas to be Checked

Disconnection Complete (HFP)

Link Loss

The "Bluetooth" device was moved outside of the communication area.

Move the "Bluetooth" device into the communication area.

"Bluetooth" connection was disconnected due to wave interference around the vehicle.

Check for wave interference and perform "Bluetooth" connection again.

A malfunction occurred in the "Bluetooth" device.

Restart the "Bluetooth" device and operate it again.

Disconnection from Partner

"Bluetooth" connection was disconnected by operating the "Bluetooth" device.

-

Disconnection from Self

"Bluetooth" connection was disconnected by operating the radio and display receiver assembly.

-

Other Error

An error other than above occurred.

After turning the ignition switch off and back to ON again, perform "Bluetooth" device registration again.

Disconnection Complete (AVP)

Link Loss

The "Bluetooth" device was moved outside of the communication area.

Move the "Bluetooth" device into the communication area.

"Bluetooth" connection was disconnected due to wave interference around the vehicle.

Check for wave interference and perform "Bluetooth" connection again.

A malfunction occurred in the "Bluetooth" device.

Restart the "Bluetooth" device and operate it again.

Disconnection from Partner

"Bluetooth" connection was disconnected by operating the "Bluetooth" device.

-

Disconnection from Self

"Bluetooth" connection was disconnected by operating the radio and display receiver assembly.

-

Other Error

An error other than above occurred.

After turning the ignition switch off and back to ON again, perform "Bluetooth" device registration again.

History Type: Send

Result

Contents

Detail

Areas to be Checked

Success

No Error

Call was made properly.

-

Failure

Out of Service

Outside the cellular phone service area.

Move the vehicle into a cellular phone service area, check that the "Bluetooth" device is connected to the vehicle and operate the device again.

Redial Regulation

Redial of the "Bluetooth" device was restricted and could not make a hands-free call.

Restart the "Bluetooth" device and operate it again.

Other Error

Could not make a hands-free call due to a "Bluetooth" device malfunction.

Restart the "Bluetooth" device and operate it again.

Could not make a hands-free call due to a radio and display receiver assembly malfunction.

After turning the ignition switch off and back to ON again, perform "Bluetooth" device registration again.

Could not make a hands-free call from the radio and display receiver assembly because the call status of the "Bluetooth" device was not transmitted to the radio and display receiver assembly.

Restart the "Bluetooth" device and operate it again.

(b) Clear "Bluetooth" connection history.

(1) When DTCs are cleared using any of the following operations, "Bluetooth" Connection History will be cleared as well (See page ).

  • Cleared using the Techstream.
  • Cleared using the system check mode screen.
  • Cleared using the unit check mode screen.

12. CONNECTED NAVIGATION APP RESET PROCEDURE (w/ Connected Navigation App Function)

(a) Duplicate the problem symptom.

(b) Check for DTCs and repair the systems for which any DTCs are output (See page (c) Check cellular phone compatibility. ).

(c) Check cellular phone compatibility.

(1) Check if the cellular phone/vehicle are compatible (Refer to http://www.toyota.com/entune/).

(2) If the cellular phone is not compatible, recommend to the customer a compatible cellular phone.

(d) Delete the radio and display receiver assembly information from the cellular phone.

(1) This procedure varies based on phone model. Contact the service provider or cellular phone manufacturer if assistance is required.

NOTICE:

Only perform this step if the customer is present and approves.

(e) Remove the Connected Navigation App from the phone.

NOTICE:

Only perform this step if the customer is present and approves.

(1) This procedure varies based on phone model. Contact the service provider or cellular phone manufacturer if assistance is required.

(f) Reset the phone.

NOTICE:

Only perform this step if the customer is present and approves.

(1) Turn off the phone and remove the battery for 15 seconds. For instructions on how to reset the cellular phone, refer to the appropriate manufacturer's website.

(g) Reinstall the Connected Navigation App to the phone. (If removed.)

(1) This procedure varies based on phone model. Contact the service provider or cellular phone manufacturer if assistance is required.

(h) Delete all personal data from the head unit.

(1) Record all radio station presets.

(2) Delete all personal data from the head unit.

NOTICE:

Only perform this step if the customer is present and approves.

HINT:

Re-installation of applications must be completed before applications will appear on the head unit.

(i) Disconnect the cable from the negative (-) battery terminal.

NOTICE:

After turning the ignition switch off, waiting time may be required before disconnecting the cable from the negative (-) battery terminal. Therefore, make sure to read the disconnecting the cable from the negative (-) battery terminal notices before proceeding with work (See page (1) Record all radio station presets. ).

(1) Record all radio station presets.

(2) Disconnect the cable from the negative (-) battery terminal and leave it disconnected for 2 minutes.

(j) Check if the problem symptom has been repaired.

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